Fixing "A Ubisoft Service is Currently Unavailable" Error [10 Easy Fixes]

Lindsay Hayes

If you keep seeing the "Ubisoft service is currently unavailable" error, you most likely have faulty date and time settings that don't let Uplay open. Or, you could be dealing with a broken file or faulty process. You'll have to open the Task Manager to find and get rid of them.

I don't know about you, but I'm a big Assassin's Creed fan. The "A Ubisoft service is currently unavailable" error kept popping up on whenever I tried to open Uplay. However, I was able to take care of it easily. I have provided all the tips and tricks you can try below.

Contents

How Do You Fix "a Ubisoft Service is Currently Unavailable" Error?

There are many ways to get the Ubisoft connect platform up and running again, but before I get started, check whether the Ubisoft servers are working.

They may be down, so none of the below fixes will work if this is the case. You can visit the online Ubisoft service status page to find out whether this is what you're dealing with.

Woman looking at the 'Error' screensaver

Solution 1: Clear Network Issues

First up, try checking your internet connection. There are plenty of internet speed checkers online. You can use one to see how fast your connection is. If it's more than 100 ping ms, your internet speed is the culprit.

You can try getting rid of the "service is currently unavailable" hiccup by getting closer to your router.

Solution 2: Change Date and Time Zone

Faulty time and date settings can cause the Ubisoft service to act up.

Here's how you fix this:

Hopefully this got rid of the "a Ubisoft service is currently unavailable" error message. If you're still having no luck, I've got more fixes for you.

Solution 3: System File Checker

Here's the deal - Uplay comes with a file that might be corrupted. It might be acting up and causing the problem. To sort this out, head over to your Task Manager to find and get rid of it.

Here's what you do:

Solution 4: Uninstalling Hamachi

If you have the Hamachi VPN installed, I have some bad news for you. Users have reported that it can stop Uplay from working. The only way around this would be to uninstall Hamachi and check whether this helps.

Here's are the troubleshooting steps:

Solution 5: Disable IPV6

IPV6 is the communication protocol that lets you route traffic across the internet. Although useful, it can cause the "a Ubisoft service is currently unavailable" error.

Here's how you temporarily disable the Internet protocol version:

A Man in Gray Suit working on a Mac computer

Solution 6: Use SFC Scannow

Most users have used of SFC scannow before. It's a built-in Windows tool that scans your system, checks for any hidden errors, then fixes them. You might have luck with it if the above fixes didn't work.

Here's how you use it to fix 'a Ubisoft service is currently available:

Solution 7: Use Static IP and DNS Server Address

I've not had luck with this trick, but I know several users who have been able to get rid of the "A Ubisoft service is currently unavailable" issue by switching their Static IP and DNS server addresses.

Here's how

Solution 8: Perform a Network Reset

If you're still having no luck, you can take things up a notch and perform a network reset. Just remember that all the custom network settings that you've set will be cleared in the process.

With that out of the way, here's what you do:

Solution 9: Reset Your Host File

Before moving onto my final fix, It recommend resetting your host's file as it redirects URLs to different locations. However, there's a chance that it was corrupt and caused the Ubisoft server error.

Here's what you do:

# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to hostnames. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # #      102.54.94.97     rhino.acme.com          # source server #       38.25.63.10     x.acme.com              # x client host # localhost name resolution is handled within DNS itself. #       127.0.0.1       localhost #       ::1             localhost

Solution 10: Contact Ubisoft Support

Lastly, try contacting the Ubisoft service team for help. You may be dealing with the "service is currently unavailable" error because Uplay is bugging out. The team can fix the issue from their end.

Men Working on a Computer

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Final Thoughts

Fixing the a Ubisoft service is currently unavailable error message is easy. Most of the time you will face the issue because of corrupted system files, the host file acting up, a network problem, broken process, or your IP and DNS address that should be changed.

Lindsay Hayes

Author
Hi, I’m Lindsay, a techie from Kansas City. That’s right; I’m a born and bred Midwesterner. I learned to take electronics apart at my dad’s GameStop way back when, and I haven’t stopped since. I spend most of my time checking out new gadgets.
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