Venmo "Something Went Wrong": Main Causes Explained and How to Fix?

Lindsay Hayes

If you've been getting an error prompt saying, "Something went wrong. Please try again" on Venmo, there's likely some technical difficulty with your bank or Venmo's servers. In most cases, simply waiting for some time and then retrying is the best option.

The same problem happened with my friend when he was trying to link his bank account. Luckily, the issue got resolved automatically within a few minutes and he could add his bank account in a few clicks.

But it might not always be as easy!

Venmo might not describe the exact reason or the solution whenever this happens. And that's exactly why I've created this guide today. I'll discuss the most common causes for this error and how to fix each one easily.

Let's get started!


How To Fix Venmo "Something Went Wrong, Try Again Later" Error?

You might get this error when you try to sign in to your Venmo account, add a bank account, or transfer money to someone.

In most cases, it occurs whenever there's a technical issue with your bank account or Venmo servers. But sometimes, there can be an actual bug that needs fixing.

To make things easier, I've categorized the solutions into general fixes, bank-related issues, and Venmo-related fixes.

Let's discuss them one by one:

Businessman Using Mobile Payment Facilities

Basic Troubleshooting Steps

If you’re receiving this error in the app without any specific instructions on how to fix it, try these troubleshooting steps in order. They often resolve most issues: 

  1. Ensure your device OS is up to date, then restart your phone. Sometimes, restarting your phone can help resolve such issues with apps, including Venmo.
  2. Make sure your internet connection (Wi-Fi or mobile data) is stable, and it works fine on other devices. If you're using a VPN, turn it off and check if it fixes the issue.
  3. Clear all the background apps to free up some memory on your device.
  4. Log out of Venmo on your phone and log back in. Sometimes simply logging out of the app and logging back in can help resolve errors. To do this, tap on your profile icon in the Venmo app, and select "Log Out." Then, log back in with your username and password.
  5. Delete the Venmo app from your phone and then reinstall it. (This won't delete your Venmo account. It also ensures you have the latest version of the app.)

If the problem persists even after trying all the above steps, then it's likely a technical issue with the platform. In that case, try the following fixes to solve the problem.

Bank Related Issues

Incorrect Bank Account Details

You might have unknowingly entered incorrect information related to your bank account during the setup process. This will cause the "Venmo something went wrong" error while making a payment.

This includes both the bank account details as well as any cards you might've added.

To fix this, check that all your bank account information is accurate and credit/debit card details are current. You can even try to remove your bank account and re-link it.

If the error occurs even after updating your bank details, then you can try the following solutions.

Bank Servers Are Temporarily Down

If you've updated your bank account details but are still getting the error, then there might be some temporary problem with your bank. You can call your bank and figure out if there is any issue with the bank servers.

If the problem is with your bank and not Venmo itself, you need to wait for the bank to work properly or perhaps use a different bank account altogether.

Luckily, most bank-related issues get resolved within a short amount of time. Most banks will advise you to wait a bit and try logging in again after a while.

Make Sure You Have Enough Money

If all your bank details are correct and the error only occurs when trying to transfer money to someone, you might have insufficient funds in your account.

You must add the required amount to your savings account or link a different bank account to send and receive money.

Also, ensure your Venmo account doesn't have a negative Venmo balance. This usually happens after a transaction where the receiver gets the money but Venmo can't retrieve funds from your bank.

Venmo compensates the payment by allocating negative funds to your account. You will get the "something went wrong" error until this issue is resolved.

Use An Alternative Payment Method

If you've found out there's an issue with your bank and are unable to resolve the error, consider using an alternative payment method until it's resolved.

You can add another bank account or card by going to the Wallet section in the Me tab in your Venmo app. Now select "Add a bank or card..." and choose either Bank or Card option depending on what you want to add.

Remember that whenever you add a new bank account, you'll need to verify it before you can use it to make payments. This process can take anywhere from a couple of minutes to a full business day, depending on the verification method.

Man Holding Credit Card and Using Mobile Payment Technology

Venmo Related Issues

Clear Venmo Cache

If there are no issues with your bank, then you can check whether the Venmo app cache is causing the problem. Clearing the app cache once in a while can help resolve such bugs. However, make sure to clear only the cache and not the app data.

To do this, perform the following steps:

  1. Open the Settings app on your phone.
  2. Tap the Apps (or Application Manager on some devices) option.
  3. Scroll down to find the Venmo app and tap on it.
  4. Now select Clear Cache.

If you get the same error even after deleting the app cache, then move on to the other solutions discussed below.

Try Using Venmo on a Different Device

Login to Venmo on a different device to see if the issue is with your phone. You can either use another mobile phone or a tablet and install Venmo from App Store (iOS) or Play Store (Android).

If you don't get the "Venmo something went wrong" error this time, then it's certainly an issue with your phone's software. You might need to reset it so that Venmo can work properly on your phone.

Use Venmo on a Browser Instead of the App

Yes, Venmo also works on a desktop browser which you can try as an alternative to the app. The good thing is most features including transferring money, receiving payments, and Venmo balance work on the web version as well.

In any web browser, go to and log in to your Venmo account. Now try to perform the same action that caused the error in the app. If it works on the website, then there's likely a bug in the app.

However, if you get the "Venmo something went wrong" error on the desktop site as well, then there's certainly an issue with Venmo's servers at the moment. In that case, all you can do is wait or contact Venmo customer support.

Check Venmo Server Status

As mentioned above, the payments won't work properly if Venmo's server is down. Unfortunately, you can't do anything other than wait for them to fix the technical issue.

You can check this with tools like Down Detector. If other users are reporting the same problem as you, then there's likely a temporary issue with the Venmo platform itself.

Whenever this happens, Venmo will throw an error message such as "Transaction declined, please try later" or "Something went wrong. Please try again."

Contact Venmo Support

If none of the above steps resolves the error, it may be a more serious issue. Contact Venmo support for further assistance. You can do this by going to the "Help" section of the Venmo app, selecting "Contact Us," and then selecting your issue from the list of options.

Alternatively, you can tweet to Venmo support on Twitter or fill out this form, and Venmo will reach out to you via email. However, these methods are much slower.

If you need to make an important payment or bank transfer, you'll be better off using the live chat option in the mobile app.

Woman Making Payments Using Smartphone

Common Venmo Error Messages and Possible Causes

While Venmo is one of the world's leading digital payment apps, it doesn't come without its problems. By being aware of these common Venmo errors, you can better understand why they occur and take steps to prevent them from happening in the first place.

Here are some common Venmo errors you may encounter:

  1. Payment declined: This error occurs when a payment you are trying to make is declined by the recipient's bank or card issuer. It can also happen if there are insufficient funds in your Venmo account or if your payment exceeds your transaction limit.
  2. Payment 'incomplete' or 'pending': This can happen if there's an issue with your payment method, or when you accidentally send money to an unverified email/phone number. You'll see a "Payment pending" message when you go to the transaction history in the app, meaning the payment is stuck and has not been completed yet.
  3. Login issues: These error messages can occur when there is an issue with logging into the Venmo app. This can happen if you enter the wrong login credentials if there's an issue with the app itself, or if there's a problem with your device.
  4. "Something Went Wrong" error: This is a generic error message that can occur for a variety of reasons. It can happen if there is an issue with your device if the Venmo app is experiencing technical difficulties, or if there is an issue with your payment method.
  5. 400/403 Errors: If you try to do anything that isn't allowed in the Venmo app, you'll receive 400 or 403 errors. For instance, when you enter your login details in the "Sign Up" menu instead of the "Sign In" menu, or you're trying to send money after you've reached your transaction limits.

Best Practices To Prevent Venmo Error Messages

While it's not always possible to prevent every error on Venmo, there are steps you can take to reduce the likelihood of encountering issues. I'm going to outline them in this section.

Here are some best practices for using Venmo and avoiding common errors:

  1. Verify payment details: Double-check that you have entered the correct recipient and payment amount before sending money. This can help prevent errors like sending money to the wrong person or sending the wrong amount.
  2. Use a strong and stable internet connection: Venmo requires a strong and stable internet connection to function properly. If your internet connection is weak or unstable, you may encounter errors or have difficulty completing transactions.
  3. Keep your app updated: Venmo regularly releases updates to its app to address bugs and improve functionality. Make sure you are using the latest version of the app to avoid any issues related to outdated software.
  4. Link a valid payment method: Venmo requires a valid payment method, such as a bank account or credit card, to complete transactions. Ensure that the payment method linked to your account is valid and up-to-date. If you want to pay using Venmo balance directly, check that you have sufficient balance beforehand.
  5. Set transaction limits: Venmo allows you to set transaction limits to control the amount of money you can send and receive. Setting limits can help prevent errors related to exceeding your account balance or transaction limits.
  6. Keep your account secure: Venmo accounts can be vulnerable to hacking or fraud if proper security measures are not taken. Use a strong and unique password, enable two-factor authentication, and monitor your account activity regularly for any signs of suspicious activity.

By following this basic checklist, you can avoid the "Something went wrong" error on Venmo and help ensure that your transactions go smoothly.

If you do encounter an error, don't panic; There are resources available to help you resolve the issue and get back to using the app as quickly as possible.

Woman Using Mobile to Scan QR Code


1. Why Do I Keep Getting An Error On Venmo?

Venmo gives a "Something went wrong" error message whenever you try to perform an action that isn't allowed in the app or if there's a problem with your internet, device, or Venmo's servers.

Most of the time, these get resolved automatically in a few minutes. But if you keep getting one for a considerable time, you might need to perform the steps discussed earlier or contact Venmo support.

2. Why Does My Payment Keep Declining?

Venmo might decline transactions for various reasons. For example, when your card issuer (or bank) is declining the transfer or there aren't sufficient funds in your account. In addition to that, any violation of Venmo's security flags will lead to payments failing.

Wait for a short time, and then retry. If it's urgent, use a different payment method or contact your bank to find the solution.

3. How Do I Clear My Venmo Cache?

To clear the Venmo cache, go to Settings on your Android device. Now select the "Apps" (or "Application Manager") option, find the Venmo app, and then select "Clear Cache."

Similarly, if you have an iOS device, go to Settings and select Venmo from the app list. Scroll down and turn on the "Reset cache on next start" and "Clear temp data on next start" toggles.

The app cache builds up over time, causing slow load times and other bugs related to the app's performance. I advise you to delete all the junk files every once in a while to ensure the smooth functioning of the apps.

4. How Do I Update Venmo?

If you're using an Android device, open Google Play Store and tap on your profile icon at the top right corner. Now select Manage apps & device. If there's an update available for Venmo, it'll show "Update available" right next to it. Just tap Update.

For iOS devices, open the App Store and click on your profile icon on the top. Scroll down to see if there's a pending update for Venmo. If there's one available, tap Update.

Read more resources

Final Words

Venmo makes peer-to-peer (P2P) exchanges very quick and easy. However, sometimes these error messages can ruin the user experience.

Fortunately, most of these issues can be fixed using the above methods or by simply waiting for some time.

By following this comprehensive guide, you can hopefully resolve the "Something Went Wrong" error on Venmo and get back to using the app without any issues. I also talked about some best practices to follow so that you don't get such errors in the future.

That's all for now. If you think this article was helpful, do check out our other troubleshooting guides and Venmo-related resources.

Thanks for reading!

Lindsay Hayes

Hi, I’m Lindsay, a techie from Kansas City. That’s right; I’m a born and bred Midwesterner. I learned to take electronics apart at my dad’s GameStop way back when, and I haven’t stopped since. I spend most of my time checking out new gadgets.
Related posts
Affiliate links / Images from Amazon Product Advertising API. CPU Forever is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to amazon (.com,, .ca etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. As an Amazon Associate I earn from qualifying purchases.
Copyright 2024 CPU Forever, all rights reserved.