[FIXED] "Robinhood Error Active Account Already Exists" Message

Lindsay Hayes

If you're dealing with the Robinhood "active account already exists error", you can disconnect and reconnect back to the internet, unlink your bank account, or update the Robinhood application.

I spend a lot of time on the stock trading application. I kept getting an error message stating that I had an existing trading account, during the purchasing process.

I managed to fix it with the tips and tricks discussed below.

Contents

How Do You Fix Robinhood Account Already Exists Error?

There are many ways to get rid of the robinhood error, and they include:

Man trading crypto currencies online

Solution 1: Check Your Internet Connection

The first thing you should do is check your internet connection. If you find that your connection is poor, you can disconnect and then reconnect back to it, or connect to a whole new network.

Not many people have more than one wireless router at home. So, try connecting to your mobile hotspot instead.

Solution 2: Unlink Your Bank Information

Although I haven't had luck with this trick before, I know several users who have. I'm talking about unlinking and relinking your bank account. There's a chance that some data associated with it has been corrupted.

You won't need any personal details, or provide bank statements confirming your identity.

Simply:

Solution 3: Update Robinhood App

If it's been a while since you updated the Robinhood app, the application could be bugging out.

Before I get to how to update the stock trading app, first make sure that you have a stable internet connection.

Regardless of your phone OS, you should be able to fix the problem by opening your respective app store. Then search for the Robinhood app, and click the update button next to it.

Just remember that if the new firmware file is too big, the update can take a while.

Solution 4: Update Your Operating System

You could also try updating your phone's OS. If it hasn't been updated, you won't just face errors with your Robinhood trading account, but other apps too.

To update an Android:

To update iOS:

Another way to update iOS:

Using Smartphone for Trading Stocks Online

Solution 5: Wait for Robinhood Servers

If you're still having trouble, there's a chance that Robinhood's servers might be down. You'll just have to wait till they're back up again.

Visit this system status page and check whether their servers are up. You can double-check this and see what other users are saying online.

Solution 6: Contact Robinhood Customer Support

If you ruled out a server issue, and are still having trouble, it might be time to let Robinhood's customer support take care of things. You may be dealing with a bug or glitch.

There's a customer portal on their site that you can access. You can use their hotline too. You'll get immediate help if you go the latter route.

Once again, there's nothing you can do other than sit back and wait for them to sort out things.

Why Does the Robinhood Error "Active Account Already Exists" Appear?

There are many reasons why the error can pop up. There's actually a backstory to the error message.

It all started with the Robinhood-GameStop controversy. The trading platform decided to stop all its users from buying AMC and Gamestop shares. However, this backfired as negative reviews started to come in.

The site's overall star rating fell, and they couldn't delete reviews either because Google would penalize them.

So, their alternative was to cause the error "active account already exists message" to pop up whenever users bought AMC or Gamestop stocks.

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Final Thoughts

The trading app Robinhood is a good way to make money on the side, but various errors can pop up on it, like the "Robinhood Active Account" error message.

However, there are multiple ways to fix it. First up, try disconnecting and then reconnecting back to your WiFi, or removing your banking details.

The error originated when users tried to buy Gamestop shares. To prevent this, Robinhood manually stopped users from doing this, but they started to get negative user feedback in the process.

To stop them from writing negative reviews, the error was introduced to make users think they were facing technical problems.

Hopefully, you found my guide on how to get rid of the "Robinhood error active account already exists" guide useful.

Lindsay Hayes

Author
Hi, I’m Lindsay, a techie from Kansas City. That’s right; I’m a born and bred Midwesterner. I learned to take electronics apart at my dad’s GameStop way back when, and I haven’t stopped since. I spend most of my time checking out new gadgets.
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