If your Astro A50 won't turn on, the battery may be dead. Put it to charge for around half an hour and then try again.
The problem could also be due to a software glitch. You should be able to get it running again with a hard reset.
I've been using my Astro A50 on my computer for a while, but it kept acting up when I first got it. I figured that it was due to a battery issue.
I not only ran through how I fixed this but some additional solutions that will help.
There are many fixes to try, and they include:
Your Astro A50 may not switch on if the battery is dead. You can check the battery indicator on its charging station to see if this is the case.
If you're dealing with low battery power, leave the headset to charge for around half an hour.
Make sure that you connect the device properly to the charging station - it won't charge otherwise.
Many users have been able to fix the problem by doing a hard-reset. It's like a restart but more comprehensive. It will take care of any firmware or software glitches that you may be facing.
Here's what you do:
After doing the hard reset, I would advise you to charge your headset. This can help to get it working again.
If the above didn't work, you might be dealing with some kind of hardware damage. Try contacting the Astro support team for help.
They will ask you to bring the Astro A50 headset to an authorized repair shop to get it fixed.
Depending on your warranty, you might be able to do this for free.
If you don't have an authorized store near you, visit a local repair shop instead. They may be able to do the repairs. Just look at the reviews first.
Well, you can check out community forums to see what other users are saying. You might see a couple of threads about the issue, and learn a neat hack or trick that you can use.
Answered below are some popular questions.
You're most likely dealing with a glitch. A hard reset should get your Astro A50 headset to shut off. I touched on how you can do this earlier, but here's a simple recap - long-hold the Power and Game buttons for a couple of seconds.
There are a number of Astro A50 alternatives on the market, so finding something else won't be a problem. In my opinion, the SteelSeries Arctis Pro Wireless takes the cake as the best alternative.
It has a more neutral sound and overall has better controls. However, I would say that the Astro is a tad bit more comfortable.
Let's talk more about sound:
The Arctis Pro has a full range of fine-tuned audio, which I think works perfectly for kick drums and bass guitars. Its mid-range is especially nice in my opinion, as it has some good warmth, with high mids being loud enough, so that you can hear your teammates' through mixes.
Of course, the Astro A50 is equally great in the sound department. However, it tends to fall short when it comes to the high-end range, as audio can sound a bit shrill. So if natural sounds is something you're after, you probably won't get it.
In terms of battery life, the Artis Pro has around 10 hours of battery life with a full charge. How what's neat is that you get a second battery that you can swap in that doubles this to 20 hours a day.
Although the ability to swap your battery out is nice, in terms of raw battery power, you can expect around 15 hours out of the Astro A50.
The Astro A50 headset is one of the most popular gaming headsets around - it falls into the premium category.
If it's refusing to turn on, the first thing that I'd suggest that you do is to find out whether its battery is dead. Luckily, this is easy. You can connect it to its base station, check its display, and then charge get it to work flawlessly again.
But apart from this, you can also reset your headset - just long hold the Power button and Game switch at the same time. This should ultimately clear any software problems that were lurking.
Lastly, the headphones may be acting up because of some kind of hardware damage. You shouldn't wait - contact a local repair shop and see what they have to say immediately.
In case you are having no luck, a trick would be to check out any related community forum page for what others are saying. You might see some brand new fixes that users have discovered.
Hopefully you are able to get your Astro A50 headset up and running again. You can try contacting the company for help and get them involved if none of my troubleshoot methods did the trick.